Introduction

At Mr Clever Clean, we specialize in providing top-notch exterior cleaning services across Swansea. Recently, we were approached by a customer facing persistent moss issues on their roof. The moss not only damaged their roof tiles but also created an unsightly mess on their conservatory and Indian sandstone patio. This report details how we took care of these challenges and revitalized the aesthetic appeal of their property.

Obstacles Faced

• Moss Infestation: The roof was overgrown with moss, which had led to cracked tiles. The changing temperatures during winter made this worse.

• Conservatory Maintenance: Moss dropping down from above created an messy appearance and demanded ongoing maintenance.

• Patio Appearance: The Indian sandstone patio was often affected by moss debris, impacting its appearance.

Solution

Upon being contacted, we conducted a detailed property assessment to identify the challenges posed by the moss and other related issues. We then presented an outline of our service and cost estimate, which the customer accepted. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to gather details on the challenges. We outlined our strategy to the customer and provided a free quotation, which they accepted.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our equipment and safety access gear to maintain safety while cleaning.

3. Moss Removal: Using custom-designed scrapers, we thoroughly eliminated all moss from the roof. This step was essential in stopping additional harm to the roof tiles.

4. Debris Cleanup: After removing the moss, we took care to clear the surrounding areas, including the gutters, conservatory roof, and Indian sandstone patio. This guaranteed no debris was left behind to cause further issues.

5. Application of Soft Wash Solution: To sanitize the roof and stop regrowth, we applied a soft wash solution. This solution provided a thorough clean and helped stop future moss.

6. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the roof. They were delighted with the results and the new look of their property.

Outcome

The improvement was stunning. The roof, once plagued by moss and cracks, was returned to a clean state. The conservatory and Indian sandstone patio were also free from moss, enhancing the overall aesthetics of the property.

Customer Review

“We couldn’t be happier with the outcome! Our roof looks amazing, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was courteous, thorough, and incredibly efficient. Their service is fantastic—highly recommended!” – Satisfied Customer

Final Thoughts

This case study demonstrates Mr Clever Clean’s ability in handling tough exterior cleaning jobs. By using advanced techniques and specialized solutions, we brought back the roof and patio to their best condition. Our focus on top-notch service and client satisfaction guarantees exceptional results every time.