Introduction

At Mr Clever Clean, we are known for providing top-notch exterior cleaning services across Motherwell. Recently, we were approached by a customer facing severe moss issues on their roof. The moss not only affected their roof tiles but also created an unsightly mess on their conservatory and Indian sandstone patio. This case study details how we addressed these problems and restored the aesthetic appeal of their property.

Customer Challenges

• Moss Infestation: The roof was severely affected with moss, which had caused several tiles to crack. The changing temperatures during winter made this worse.

• Conservatory Maintenance: Moss dropping down from above created an messy appearance and required constant cleaning.

• Patio Appearance: The Indian sandstone patio was often affected by moss debris, diminishing its visual appeal.

Our Approach

Upon being called, we conducted a detailed property assessment to assess the extent of the moss infestation and other related issues. We then presented an outline of our service and free quotation, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to gather details on the challenges. We discussed our plan to the customer and offered a price estimate, which they approved.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we assembled our gear and safety access gear to ensure safe and efficient roof access.

3. Moss Removal: Using specialized moss scraping tools, we scraped off all moss from the roof. This step was key in avoiding future issues to the roof tiles.

4. Debris Cleanup: After removing the moss, we took care to clear the surrounding areas, including the downspouts, conservatory roof, and Indian sandstone patio. This made sure no debris was left behind to cause further issues.

5. Application of Soft Wash Solution: To disinfect the area and prevent future moss growth, we applied a soft wash solution. This solution provided a thorough clean and helped stop future moss.

6. Final Inspection and Customer Sign-Off: Upon wrapping up the job, we asked the customer to review the roof. They were very pleased with the results and the new look of their property.

Transformation

The transformation was stunning. The roof, previously covered in moss and damaged tiles, was restored to a pristine condition. The conservatory and Indian sandstone patio were also completely refreshed, adding to the property’s beauty.

Customer Feedback

“The results were amazing—we’re thrilled! Our roof has been completely transformed, and we no longer have to worry about moss dropping onto our patio and conservatory. The team from Mr Clever Clean was professional, thorough, and efficient. We highly recommend their services!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s specialization in handling difficult cleaning challenges. By employing state-of-the-art methods and custom treatments, we revitalized the roof and its surroundings to their original beauty. Our dedication to excellent results and happy clients delivers outstanding outcomes every time.