Introduction

At Mr Clever Clean, we specialize in providing high-quality exterior cleaning services across Lowestoft. Recently, we were approached by a homeowner facing severe moss issues on their roof. The moss not only affected their roof tiles but also resulted in a messy appearance on their conservatory and Indian sandstone patio. This report details how we addressed these problems and renewed the aesthetic appeal of their property.

Issues Addressed

• Moss Infestation: The roof was heavily infested with moss, which had weakened multiple roof tiles. The changing temperatures during winter contributed to the damage.

• Conservatory Maintenance: Moss shedding onto the conservatory created an unsightly view and demanded ongoing maintenance.

• Patio Appearance: The Indian sandstone patio was regularly covered in moss, diminishing its visual appeal.

Our Approach

Upon being contacted, we conducted a comprehensive evaluation to assess the extent of the moss infestation and any additional concerns. We then offered a comprehensive plan and cost estimate, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the roof, conservatory, and patio to gather details on the challenges. We outlined our strategy to the customer and gave them a cost breakdown, which they agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our equipment and roof access tools to maintain safety while cleaning.

3. Moss Removal: Using specialized moss scraping tools, we carefully removed all moss from the roof. This step was key in stopping additional harm to the roof tiles.

4. Debris Cleanup: After removing the moss, we meticulously swept the surrounding areas, including the drainage, conservatory roof, and Indian sandstone patio. This made sure no debris was left behind to leave a mess.

5. Application of Soft Wash Solution: To keep the roof clean and prevent future moss growth, we applied a gentle treatment. This solution effectively cleaned the roof and protected against new growth.

6. Final Inspection and Customer Sign-Off: Upon wrapping up the job, we encouraged the customer to check the roof. They were extremely satisfied with the results and the improved appearance of their property.

Results

The improvement was stunning. The roof, previously covered in moss and damaged tiles, was restored to a clean state. The conservatory and Indian sandstone patio were also free from moss, boosting the look of the outdoor space.

Customer Feedback

“We couldn’t be happier with the outcome! Our roof is spotless, and we no longer have to worry about moss dropping onto our patio and conservatory. The team from Mr Clever Clean was skilled, dedicated, and very professional. We absolutely recommend them to others!” – Satisfied Customer

Conclusion

This project summary exemplifies Mr Clever Clean’s expertise in handling difficult cleaning challenges. By employing state-of-the-art methods and custom treatments, we revitalized the roof and its surroundings to their former glory. Our dedication to excellent results and happy clients delivers outstanding outcomes every time.