Introduction

At Mr Clever Clean, we are known for providing top-notch exterior cleaning services across Llandudno. Recently, we were approached by a client facing persistent moss issues on their roof. The moss not only caused damage to their roof tiles but also created an unsightly mess on their conservatory and Indian sandstone patio. This project summary details how we resolved these issues and renewed the aesthetic appeal of their property.

Customer Challenges

• Moss Infestation: The roof was heavily infested with moss, which had caused several tiles to crack. The freezing and thawing cycles during winter made this worse.

• Conservatory Maintenance: Moss dropping down from above created an unattractive scene and necessitated frequent upkeep.

• Patio Appearance: The Indian sandstone patio was regularly covered in moss, diminishing its visual appeal.

Solution

Upon being contacted, we conducted a detailed property assessment to assess the extent of the moss infestation and any additional concerns. We then offered a comprehensive plan and free quotation, which the customer approved. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We evaluated the roof, conservatory, and patio to understand the full scope of the problem. We explained our cleaning approach to the customer and offered a price estimate, which they accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed upon date for the customer. On the day of the service, we prepared our equipment and roof access tools to guarantee a safe cleaning process.

3. Moss Removal: Using our moss removal tools, we carefully removed all moss from the roof. This step was crucial in avoiding future issues to the roof tiles.

4. Debris Cleanup: After removing the moss, we thoroughly cleaned the surrounding areas, including the drainage, conservatory roof, and Indian sandstone patio. This ensured no debris was left behind to leave a mess.

5. Application of Soft Wash Solution: To disinfect the area and inhibit new moss, we applied a gentle treatment. This solution sanitized the tiles and inhibited the regrowth of any organic contaminants.

6. Final Inspection and Customer Sign-Off: Upon wrapping up the job, we asked the customer to inspect the roof. They were delighted with the results and the improved appearance of their property.

Transformation

The change was stunning. The roof, that had been overrun with moss and broken tiles, was restored to a like-new appearance. The conservatory and Indian sandstone patio were also clean and clear, enhancing the overall aesthetics of the property.

Client Testimonial

“We couldn’t be happier with the outcome! Our roof has been completely transformed, and we no longer have to worry about moss falling onto our conservatory and patio. The team from Mr Clever Clean was professional, thorough, and efficient. We absolutely recommend them to others!” – Satisfied Customer

Summary

This experience highlights Mr Clever Clean’s specialization in handling tough exterior cleaning jobs. By employing state-of-the-art methods and custom treatments, we revitalized the roof and its surroundings to their former glory. Our commitment to quality and customer satisfaction delivers exceptional results every time.