Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Whitley Bay with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the patio unsightly and uninviting. Despite their efforts with a store-bought pressure washer, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we renewed their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Cleaning Process

Upon being contacted, we promptly conducted a site survey to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our industrial-strength washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This important stage prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, maintaining the patio’s spotless appearance.

Results

The transformation was remarkable. The patio, once dominated by black lichen stains, was brought back to its natural state. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Customer Feedback

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service delivers outstanding outcomes every time.