Project Overview

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in West Hampstead with a persistent black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the area less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This report details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Cleaning Process

Upon being reached out to, we quickly conducted a detailed evaluation to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We provided a thorough explanation of our method and presented a quote, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our industrial-strength washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The large surface tool quickly removed debris and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to review the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, preserving the patio’s pristine condition.

Results

The improvement was remarkable. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the appearance and usability of their entertaining area.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Summary

This case study exemplifies Mr Clever Clean’s skill in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our focus on excellent results and happy clients ensures satisfaction every time.