Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Wembley with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the outdoor space unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This report details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Solution

Upon being called, we quickly conducted a property assessment to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and identify the scope of the project. We discussed our cleaning plan and presented a quote, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner quickly removed debris and eliminated the majority of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to check the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We agreed to return annually to perform a maintenance wash, preserving the patio’s beautiful look.

Results

The transformation was stunning. The patio, once plagued by black lichen stains, was brought back to its natural state. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their outdoor space.

Customer Feedback

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our dedication to top-notch service ensures exceptional results every time.