Introduction

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Washwood Heath with a significant black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area less appealing. Despite their efforts with a standard home pressure washer, the customer was unable to remove the lichen and had started losing hope. This case study details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Solution

Upon being called, we promptly conducted a property assessment to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the scope of the project. We provided a thorough explanation of our method and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The large surface tool effectively cut through the dirt and took off most of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This crucial step stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the patio. They were thrilled with the results and did not see any issues. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s pristine condition.

Results

The improvement was amazing. The patio, once plagued by black lichen stains, was restored to its original color and beauty. The customer was thrilled with the outcome, noting a noticeable difference in the beauty and comfort of their outdoor space.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients delivers outstanding outcomes every time.