Project Overview

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Royal Tunbridge Wells with a severe black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio less appealing. Despite their efforts with a standard home pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we restored their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not remove the lichen.

Our Approach

Upon being reached out to, we promptly conducted a property assessment to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This crucial step prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not see any issues. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s pristine condition.

Outcome

The improvement was remarkable. The patio, once dominated by black lichen stains, was returned to its original color and beauty. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their outdoor space.

Customer Review

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Summary

This case study exemplifies Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction delivers outstanding outcomes every time.