Project Overview

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Penarth with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio unsightly and uninviting. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had started losing hope. This case study details how we brought back their patio to its former glory.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being reached out to, we immediately conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and understand the difficulties faced. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The advanced cleaner quickly removed debris and took off most of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer signed off on the work, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, maintaining the patio’s beautiful look.

Outcome

The change was stunning. The patio, once overrun by black lichen stains, was brought back to its natural state. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Highly recommend their services!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients guarantees satisfaction every time.