Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Peckham with a persistent black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not remove the lichen.

Solution

Upon being called, we quickly conducted a site survey to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the difficulties faced. We provided a thorough explanation of our method and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to break the cycle of organic growth. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to review the patio. They were thrilled with the results and did not see any issues. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We agreed to return annually to reapply the soft wash solution, keeping the patio’s beautiful look.

Results

The change was remarkable. The patio, once overrun by black lichen stains, was restored to its natural state. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their patio area.

Customer Feedback

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This experience exemplifies Mr Clever Clean’s skill in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our commitment to quality and customer satisfaction guarantees exceptional results every time.