Introduction

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Oscott with a persistent black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This report details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Cleaning Process

Upon being contacted, we promptly conducted a site survey to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We explained our approach in detail and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, maintaining the patio’s beautiful look.

Transformation

The improvement was remarkable. The patio, once overrun by black lichen stains, was restored to its original color and beauty. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we help bring outdoor areas back to life to their best condition. Our focus on excellent results and happy clients ensures exceptional results every time.