Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Northwood with a significant black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the patio dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to clean off the grime and had almost given up hope. This report details how we renewed their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Solution

Upon being called, we promptly conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool effectively cut through the dirt and eliminated the majority of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This important stage keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to check the patio. They were extremely satisfied with the results and did not see any issues. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, preserving the patio’s pristine condition.

Results

The transformation was remarkable. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their former glory. Our focus on excellent results and happy clients delivers exceptional results every time.