Case Study Summary

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Northwich with a persistent black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had felt discouraged. This project summary details how we brought back their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was dominated with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Solution

Upon being called, we quickly conducted a site survey to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and identify the difficulties faced. We explained our approach in detail and offered a price estimate, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, restoring much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to inspect the patio. They were very pleased with the results and did not see any issues. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, preserving the patio’s beautiful look.

Results

The improvement was amazing. The patio, once overrun by black lichen stains, was brought back to its original color and beauty. The customer was thrilled with the outcome, noting a noticeable difference in the beauty and comfort of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already scheduled annual visits to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study shows Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our dedication to top-notch service ensures satisfaction every time.