Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Newcastle-under-Lyme with a significant black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to remove the lichen and had almost given up hope. This report details how we brought back their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not resolve the issue.

Our Approach

Upon being called, we quickly conducted a property assessment to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the difficulties faced. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to break the cycle of organic growth. This crucial step keeps organic contaminants at bay, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to check the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We agreed to return annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Outcome

The change was remarkable. The patio, once overrun by black lichen stains, was restored to its bright, clean appearance. The customer was ecstatic with the outcome, noting a major upgrade in the beauty and comfort of their outdoor space.

Customer Feedback

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Summary

This case study shows Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.