Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in New Malden with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio unsightly and uninviting. Despite their attempts with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we brought back their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not remove the lichen.

Solution

Upon being reached out to, we quickly conducted a property assessment to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and evaluate the scope of the project. We discussed our cleaning plan and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and took off most of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to break the cycle of organic growth. This important stage keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to perform a maintenance wash, maintaining the patio’s spotless appearance.

Results

The transformation was amazing. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their outdoor space.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This case study shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their former glory. Our focus on excellent results and happy clients ensures outstanding outcomes every time.