Introduction

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Muswell Hill with a significant black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the patio less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and identify the scope of the project. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, keeping the patio’s beautiful look.

Transformation

The improvement was amazing. The patio, once dominated by black lichen stains, was brought back to its bright, clean appearance. The customer was thrilled with the outcome, noting a noticeable difference in the look and functionality of their outdoor space.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their former glory. Our dedication to top-notch service guarantees outstanding outcomes every time.