Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Marple with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio less appealing. Despite their attempts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had felt discouraged. This project summary details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not resolve the issue.

Solution

Upon being called, we promptly conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and identify the difficulties faced. We explained our approach in detail and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This important stage stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to review the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s beautiful look.

Outcome

The improvement was amazing. The patio, once dominated by black lichen stains, was returned to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the appearance and usability of their patio area.

Customer Feedback

“We are absolutely thrilled with the results! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This case study shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.