Case Study Summary

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Lofthouse with a persistent black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the area less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to get rid of the stains and had started losing hope. This report details how we brought back their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being called, we immediately conducted a property assessment to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the scope of the project. We explained our approach in detail and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The advanced cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This essential phase stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to review the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s pristine condition.

Outcome

The improvement was remarkable. The patio, once overrun by black lichen stains, was brought back to its bright, clean appearance. The customer was thrilled with the outcome, noting a major upgrade in the look and functionality of their patio area.

Client Testimonial

“We are absolutely thrilled with the results! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. Their service is truly unmatched!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service delivers outstanding outcomes every time.