Introduction

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Lodge Park with a significant black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the patio less appealing. Despite their multiple tries with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This case study details how we restored their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Our Approach

Upon being contacted, we quickly conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and identify the challenges involved. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we assembled our industrial-strength washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The advanced cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s beautiful look.

Outcome

The improvement was amazing. The patio, once overrun by black lichen stains, was brought back to its bright, clean appearance. The customer was ecstatic with the outcome, noting a significant improvement in the look and functionality of their entertaining area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we can restore any outdoor space to their best condition. Our focus on excellent results and happy clients ensures exceptional results every time.