Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Lewisham with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to remove the lichen and had felt discouraged. This project summary details how we brought back their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being reached out to, we immediately conducted a site survey to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The advanced cleaner effectively cut through the dirt and took off most of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to break the cycle of organic growth. This important stage stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were extremely satisfied with the results and did not see any issues. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to perform a maintenance wash, preserving the patio’s spotless appearance.

Outcome

The improvement was remarkable. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the appearance and usability of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction delivers exceptional results every time.