Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Leighton Buzzard with a significant black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the area dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This case study details how we brought back their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not resolve the issue.

Cleaning Process

Upon being reached out to, we quickly conducted a site survey to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and identify the scope of the project. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, preserving the patio’s beautiful look.

Transformation

The transformation was remarkable. The patio, once dominated by black lichen stains, was brought back to its natural state. The customer was delighted with the outcome, noting a significant improvement in the look and functionality of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This experience demonstrates Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their former glory. Our commitment to quality and customer satisfaction guarantees satisfaction every time.