Case Study Summary

At Mr Clever Clean, we take pride in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in Kirkcaldy with a severe black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the patio unsightly and uninviting. Despite their multiple tries with a standard home pressure washer, the customer was unable to remove the lichen and had felt discouraged. This case study details how we restored their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being called, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We provided a thorough explanation of our method and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were extremely satisfied with the results and did not identify any areas needing further attention. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We planned to revisit annually to perform a maintenance wash, maintaining the patio’s spotless appearance.

Outcome

The transformation was stunning. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This project shows Mr Clever Clean’s specialization in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service delivers exceptional results every time.