Case Study Summary

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Kingsbury with a persistent black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the outdoor space less appealing. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had started losing hope. This project summary details how we restored their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being contacted, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The advanced cleaner quickly removed debris and removed approximately 95% of the black lichen staining, bringing back much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This important stage keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to check the patio. They were thrilled with the results and did not see any issues. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to redo the cleaning, keeping the patio’s spotless appearance.

Transformation

The transformation was remarkable. The patio, once overrun by black lichen stains, was brought back to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Client Testimonial

“We are absolutely thrilled with the results! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Summary

This experience exemplifies Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By employing top-quality tools and methods, we can restore any outdoor space to their original beauty. Our focus on excellent results and happy clients guarantees exceptional results every time.