Introduction

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Kilwinning with a severe black lichen infestation on their patio. The lichen had completely obscured the original color of the patio, making the area unsightly and uninviting. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had started losing hope. This case study details how we brought back their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being reached out to, we immediately conducted a site survey to understand the scale of the cleaning required and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to assess the severity of the lichen infestation and understand the challenges involved. We discussed our cleaning plan and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we set up our high-powered cleaning equipment and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The advanced cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This essential phase stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to check the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, keeping the patio’s spotless appearance.

Results

The transformation was stunning. The patio, once dominated by black lichen stains, was brought back to its bright, clean appearance. The customer was thrilled with the outcome, noting a significant improvement in the appearance and usability of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their former glory. Our focus on excellent results and happy clients delivers satisfaction every time.