Introduction

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a client approached us in Kempston with a significant black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio dull and unappealing. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This report details how we restored their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and did not remove the lichen.

Cleaning Process

Upon being reached out to, we promptly conducted a property assessment to assess the extent of the infestation and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and evaluate the challenges involved. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a specialized flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This essential phase prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we encouraged the customer to inspect the patio. They were very pleased with the results and did not see any issues. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, maintaining the patio’s spotless appearance.

Results

The transformation was stunning. The patio, once overrun by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their entertaining area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This project shows Mr Clever Clean’s expertise in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their best condition. Our commitment to quality and customer satisfaction delivers satisfaction every time.