Case Study Summary

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Isleworth with a persistent black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the patio less appealing. Despite their multiple tries with a domestic jet wash from B&Q, the customer was unable to clean off the grime and had felt discouraged. This project summary details how we renewed their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which failed to make a difference and did not resolve the issue.

Cleaning Process

Upon being contacted, we promptly conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and identify the difficulties faced. We explained our approach in detail and presented a quote, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and removed approximately 95% of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Outcome

The change was remarkable. The patio, once dominated by black lichen stains, was restored to its natural state. The customer was ecstatic with the outcome, noting a significant improvement in the beauty and comfort of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This case study shows Mr Clever Clean’s skill in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their former glory. Our focus on excellent results and happy clients guarantees outstanding outcomes every time.