Case Study Summary

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Ilkeston with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the outdoor space less appealing. Despite their attempts with a store-bought pressure washer, the customer was unable to remove the lichen and had almost given up hope. This report details how we renewed their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being called, we immediately conducted a property assessment to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner quickly removed debris and took off most of the black lichen staining, reviving much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to break the cycle of organic growth. This essential phase keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to check the patio. They were thrilled with the results and did not find any spots that needed more work. The customer signed off on the work, showing appreciation for the outcome.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We planned to revisit annually to reapply the soft wash solution, keeping the patio’s pristine condition.

Transformation

The improvement was remarkable. The patio, once plagued by black lichen stains, was returned to its natural state. The customer was delighted with the outcome, noting a major upgrade in the appearance and usability of their patio area.

Client Testimonial

“We are absolutely thrilled with the results! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This experience exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their original beauty. Our focus on excellent results and happy clients guarantees satisfaction every time.