Project Overview

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a client approached us in Huntingdon with a persistent black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the outdoor space dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This report details how we restored their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being contacted, we immediately conducted a detailed evaluation to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and identify the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we began the cleaning process. The large surface tool worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to inspect the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, keeping the patio’s spotless appearance.

Outcome

The change was stunning. The patio, once dominated by black lichen stains, was restored to its natural state. The customer was ecstatic with the outcome, noting a noticeable difference in the look and functionality of their entertaining area.

Customer Review

“We are absolutely thrilled with the results! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already scheduled annual visits to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Summary

This experience shows Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we help bring outdoor areas back to life to their former glory. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.