Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Hornchurch with a persistent black lichen infestation on their patio. The lichen had covered up the intended appearance of the patio, making the outdoor space less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had started losing hope. This project summary details how we restored their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being reached out to, we quickly conducted a site survey to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The advanced cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This important stage stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to review the patio. They were very pleased with the results and did not see any issues. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We set up a plan to come back annually to reapply the soft wash solution, keeping the patio’s spotless appearance.

Transformation

The change was stunning. The patio, once dominated by black lichen stains, was restored to its bright, clean appearance. The customer was ecstatic with the outcome, noting a noticeable difference in the beauty and comfort of their patio area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Summary

This project demonstrates Mr Clever Clean’s expertise in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service delivers outstanding outcomes every time.