Project Overview

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Hoo with a severe black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the area less appealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This report details how we brought back their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being contacted, we promptly conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and evaluate the challenges involved. We discussed our cleaning plan and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We arranged the cleaning at a convenient date for the customer. On the day of the service, we assembled our commercial-grade pressure washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This essential phase keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we invited the customer to review the patio. They were very pleased with the results and did not find any spots that needed more work. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We set up a plan to come back annually to redo the cleaning, preserving the patio’s pristine condition.

Transformation

The improvement was stunning. The patio, once dominated by black lichen stains, was returned to its original color and beauty. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Customer Feedback

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their best condition. Our commitment to quality and customer satisfaction delivers satisfaction every time.