Introduction

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a client approached us in Haywards Heath with a persistent black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their efforts with a store-bought pressure washer, the customer was unable to clean off the grime and had felt discouraged. This project summary details how we renewed their patio to its original beauty.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and could not eliminate the stains.

Our Approach

Upon being called, we immediately conducted a property assessment to determine the severity of the lichen problem and plan an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and evaluate the challenges involved. We explained our approach in detail and provided a quotation, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we prepared our high-powered cleaning equipment and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our high-pressure equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a soft wash solution designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to review the patio. They were extremely satisfied with the results and did not see any issues. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We planned to revisit annually to perform a maintenance wash, maintaining the patio’s spotless appearance.

Outcome

The transformation was remarkable. The patio, once overrun by black lichen stains, was restored to its natural state. The customer was thrilled with the outcome, noting a major upgrade in the beauty and comfort of their patio area.

Customer Review

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Summary

This project exemplifies Mr Clever Clean’s expertise in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we can restore any outdoor space to their best condition. Our focus on excellent results and happy clients guarantees satisfaction every time.