Project Overview

At Mr Clever Clean, we focus on tackling the most challenging exterior cleaning issues across the United Kingdom. Recently, a customer approached us in Gateshead with a significant black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their efforts with a standard home pressure washer, the customer was unable to get rid of the stains and had almost given up hope. This report details how we restored their patio to its original beauty.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and could not eliminate the stains.

Cleaning Process

Upon being contacted, we quickly conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to examine the severity of the lichen infestation and identify the scope of the project. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we assembled our high-powered cleaning equipment and a large-surface cleaning tool to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The advanced cleaner worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This crucial step prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to review the patio. They were very pleased with the results and did not see any issues. The customer approved the results, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s spotless appearance.

Outcome

The transformation was stunning. The patio, once plagued by black lichen stains, was restored to its original color and beauty. The customer was thrilled with the outcome, noting a major upgrade in the appearance and usability of their outdoor space.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This experience exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their original beauty. Our commitment to quality and customer satisfaction guarantees outstanding outcomes every time.