Introduction

At Mr Clever Clean, we specialize in tackling the most challenging exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Farnworth with a persistent black lichen infestation on their patio. The lichen had entirely masked the natural look of the patio, making the area dull and unappealing. Despite their attempts with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This project summary details how we renewed their patio to its former glory.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had made numerous efforts using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being contacted, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We went to the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We discussed our cleaning plan and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we assembled our industrial-strength washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The large surface tool worked through the layers of grime and eliminated the majority of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to prevent rapid regrowth. This important stage prevents the rapid return of lichen, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were thrilled with the results and did not find any spots that needed more work. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Pleased with the results, the customer asked for an annual maintenance service. We agreed to return annually to perform a maintenance wash, maintaining the patio’s pristine condition.

Outcome

The transformation was amazing. The patio, once dominated by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Customer Feedback

“We couldn’t be more pleased with the outcome! The patio has been completely transformed, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering outstanding results. We’ve already arranged for them to come back annually to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This case study exemplifies Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we help bring outdoor areas back to life to their best condition. Our dedication to top-notch service delivers outstanding outcomes every time.