Project Overview

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Dover with a significant black lichen infestation on their patio. The lichen had covered up the original color of the patio, making the patio unsightly and uninviting. Despite their attempts with a standard home pressure washer, the customer was unable to get rid of the stains and had started losing hope. This report details how we brought back their patio to its beautiful state.

Obstacles Faced

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and did not remove the lichen.

Solution

Upon being contacted, we immediately conducted a site survey to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and provided a quotation, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a convenient date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to deliver effective results.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The large surface tool effectively cut through the dirt and eliminated the majority of the black lichen staining, restoring much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to inhibit new lichen formation. This crucial step keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to inspect the patio. They were thrilled with the results and did not identify any areas needing further attention. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We planned to revisit annually to redo the cleaning, maintaining the patio’s beautiful look.

Outcome

The improvement was remarkable. The patio, once overrun by black lichen stains, was restored to its original color and beauty. The customer was ecstatic with the outcome, noting a noticeable difference in the appearance and usability of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can now relax outside comfortably. The team from Mr Clever Clean was thorough and courteous, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio pristine. Highly recommend their services!” – Satisfied Customer

Summary

This project shows Mr Clever Clean’s skill in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their original beauty. Our dedication to top-notch service delivers outstanding outcomes every time.