Project Overview

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a customer approached us in Doncaster with a significant black lichen infestation on their patio. The lichen had completely obscured the natural look of the patio, making the outdoor space less appealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had felt discouraged. This report details how we brought back their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was covered with pervasive black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and could not eliminate the stains.

Solution

Upon being reached out to, we promptly conducted a detailed evaluation to determine the severity of the lichen problem and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and evaluate the challenges involved. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we prepared our industrial-strength washer and a large-surface cleaning tool to deliver effective results.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The advanced cleaner effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to inhibit new lichen formation. This important stage stops future infestations, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to check the patio. They were very pleased with the results and did not see any issues. The customer signed off on the work, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, maintaining the patio’s beautiful look.

Outcome

The change was stunning. The patio, once plagued by black lichen stains, was brought back to its original color and beauty. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their outdoor space.

Client Testimonial

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Summary

This case study exemplifies Mr Clever Clean’s expertise in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we help bring outdoor areas back to life to their best condition. Our dedication to top-notch service ensures outstanding outcomes every time.