Case Study Summary

At Mr Clever Clean, we focus on tackling the most stubborn exterior cleaning issues across the United Kingdom. Recently, a property owner approached us in Darwen with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the area unsightly and uninviting. Despite their attempts with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This project summary details how we restored their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which failed to make a difference and did not remove the lichen.

Solution

Upon being called, we immediately conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and offered a price estimate, which the customer approved.

2. Scheduling and Preparation: We set up the cleaning at a convenient date for the customer. On the day of the service, we prepared our industrial-strength washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we commenced the cleaning process. The 21-inch flat surface cleaner effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to inhibit new lichen formation. This essential phase stops future infestations, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we encouraged the customer to check the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Pleased with the results, the customer requested an annual maintenance service. We agreed to return annually to reapply the soft wash solution, maintaining the patio’s spotless appearance.

Transformation

The transformation was amazing. The patio, once overrun by black lichen stains, was restored to its original color and beauty. The customer was thrilled with the outcome, noting a significant improvement in the beauty and comfort of their entertaining area.

Customer Review

“We couldn’t be more pleased with the outcome! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exceptional service. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Their service is truly unmatched!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s specialization in dealing with challenging exterior cleaning projects. By applying state-of-the-art technology and solutions, we can restore any outdoor space to their original beauty. Our focus on excellent results and happy clients delivers satisfaction every time.