Case Study Summary

At Mr Clever Clean, we take pride in tackling the most stubborn exterior cleaning projects across the United Kingdom. Recently, a customer approached us in Darlaston with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the outdoor space dull and unappealing. Despite their multiple tries with a store-bought pressure washer, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we renewed their patio to its beautiful state.

Customer Challenges

• Black Lichen Infestation: The patio was plagued with entrenched black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Our Approach

Upon being contacted, we quickly conducted a detailed evaluation to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and identify the challenges involved. We explained our approach in detail and presented a quote, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a agreed date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our powerful equipment, we began the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, bringing back much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This essential phase prevents the rapid return of lichen, ensuring a more durable finish.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we invited the customer to review the patio. They were extremely satisfied with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to redo the cleaning, keeping the patio’s beautiful look.

Outcome

The improvement was stunning. The patio, once dominated by black lichen stains, was brought back to its natural state. The customer was delighted with the outcome, noting a noticeable difference in the beauty and comfort of their outdoor space.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can use our patio just like before. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio looking its best. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This experience shows Mr Clever Clean’s expertise in dealing with severe lichen infestations. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients delivers satisfaction every time.