Case Study Summary

At Mr Clever Clean, we specialize in tackling the most stubborn exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Clarkston with a significant black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the outdoor space unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This report details how we renewed their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Our Approach

Upon being reached out to, we immediately conducted a detailed evaluation to determine the severity of the lichen problem and formulate an effective cleaning strategy. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We went to the customer’s property to examine the severity of the lichen infestation and evaluate the scope of the project. We provided a thorough explanation of our method and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we set up our industrial-strength washer and a large-surface cleaning tool to ensure thorough cleaning.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and eliminated the majority of the black lichen staining, reviving much of the patio’s intended beauty.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a specialized solution designed to prevent rapid regrowth. This essential phase prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon wrapping up the service, we asked the customer to inspect the patio. They were thrilled with the results and did not see any issues. The customer approved the results, expressing their delight with the transformation.

6. Annual Maintenance Plan: Thrilled with the results, the customer arranged an annual maintenance service. We set up a plan to come back annually to perform a maintenance wash, keeping the patio’s pristine condition.

Outcome

The change was stunning. The patio, once plagued by black lichen stains, was returned to its bright, clean appearance. The customer was ecstatic with the outcome, noting a significant improvement in the beauty and comfort of their patio area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio looks brand new, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already set up a yearly maintenance plan to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This case study shows Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By employing top-quality tools and methods, we can restore any outdoor space to their former glory. Our dedication to top-notch service ensures satisfaction every time.