Project Overview

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Cathays with a persistent black lichen infestation on their patio. The lichen had completely obscured the intended appearance of the patio, making the patio unsightly and uninviting. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had started losing hope. This report details how we brought back their patio to its former glory.

Obstacles Faced

• Black Lichen Infestation: The patio was dominated with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had invested considerable time using a domestic jet wash, which only left streaks and did not resolve the issue.

Cleaning Process

Upon being called, we quickly conducted a detailed evaluation to understand the scale of the cleaning required and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to evaluate the severity of the lichen infestation and identify the difficulties faced. We explained our approach in detail and presented a quote, which the customer accepted.

2. Scheduling and Preparation: We set up the cleaning at a agreed date for the customer. On the day of the service, we set up our industrial-strength washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our high-pressure equipment, we started the cleaning process. The large surface tool worked through the layers of grime and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a specialized solution designed to inhibit new lichen formation. This important stage keeps organic contaminants at bay, ensuring a cleaner look over time.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we asked the customer to review the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer gave us the go-ahead, sharing their happiness with the results.

6. Annual Maintenance Plan: Thrilled with the results, the customer asked for an annual maintenance service. We agreed to return annually to perform a maintenance wash, preserving the patio’s beautiful look.

Outcome

The transformation was stunning. The patio, once dominated by black lichen stains, was brought back to its natural state. The customer was ecstatic with the outcome, noting a major upgrade in the look and functionality of their entertaining area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio is spotless, and we can finally enjoy our outdoor space again. The team from Mr Clever Clean was thorough and courteous, delivering exactly what we needed. We’ve already arranged for them to come back annually to keep our patio in top condition. We strongly recommend them to others!” – Satisfied Customer

Final Thoughts

This project shows Mr Clever Clean’s skill in dealing with severe lichen infestations. By using advanced equipment and specialized solutions, we are able to rejuvenate patios and more to their original beauty. Our commitment to quality and customer satisfaction ensures exceptional results every time.