Introduction

At Mr Clever Clean, we specialize in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a property owner approached us in Cambuslang with a persistent black lichen infestation on their patio. The lichen had entirely masked the original color of the patio, making the area dull and unappealing. Despite their attempts with a standard home pressure washer, the customer was unable to clean off the grime and had started losing hope. This case study details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, fully obscuring its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Solution

Upon being called, we immediately conducted a property assessment to assess the extent of the infestation and formulate an effective cleaning strategy. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We inspected the customer’s property to examine the severity of the lichen infestation and understand the challenges involved. We explained our approach in detail and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We set up the cleaning at a suitable date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we started the cleaning process. The large surface tool effectively cut through the dirt and removed approximately 95% of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the initial cleaning, we applied a soft wash solution designed to break the cycle of organic growth. This essential phase stops future infestations, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon completing the cleaning process, we invited the customer to inspect the patio. They were very pleased with the results and did not find any spots that needed more work. The customer gave us the go-ahead, expressing their delight with the transformation.

6. Annual Maintenance Plan: Impressed with the results, the customer asked for an annual maintenance service. We agreed to return annually to reapply the soft wash solution, maintaining the patio’s beautiful look.

Outcome

The change was amazing. The patio, once overrun by black lichen stains, was brought back to its natural state. The customer was delighted with the outcome, noting a significant improvement in the beauty and comfort of their patio area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering outstanding results. We’ve already set up a yearly maintenance plan to keep our patio in top condition. Highly recommend their services!” – Satisfied Customer

Conclusion

This case study demonstrates Mr Clever Clean’s specialization in dealing with severe lichen infestations. By employing top-quality tools and methods, we are able to rejuvenate patios and more to their former glory. Our commitment to quality and customer satisfaction guarantees satisfaction every time.