Introduction

At Mr Clever Clean, we take pride in tackling the toughest exterior cleaning challenges across the United Kingdom. Recently, a client approached us in Bromsgrove with a significant black lichen infestation on their patio. The lichen had entirely masked the intended appearance of the patio, making the outdoor space dull and unappealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to get rid of the stains and had felt discouraged. This case study details how we renewed their patio to its beautiful state.

Client Issues

• Black Lichen Infestation: The patio was covered with entrenched black lichen stains, hiding its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which proved ineffective and did not remove the lichen.

Cleaning Process

Upon being contacted, we promptly conducted a site survey to assess the extent of the infestation and develop an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We inspected the customer’s property to evaluate the severity of the lichen infestation and identify the difficulties faced. We discussed our cleaning plan and offered a price estimate, which the customer agreed to.

2. Scheduling and Preparation: We arranged the cleaning at a suitable date for the customer. On the day of the service, we set up our commercial-grade pressure washer and a specialized flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our specialized equipment, we commenced the cleaning process. The 21-inch flat surface cleaner worked through the layers of grime and took off most of the black lichen staining, bringing back much of the patio’s original appearance.

4. Application of Soft Wash Solution: After the first stage of cleaning, we applied a gentle cleaning formula designed to break the cycle of organic growth. This crucial step prevents the rapid return of lichen, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we asked the customer to review the patio. They were very pleased with the results and did not see any issues. The customer gave us the go-ahead, showing appreciation for the outcome.

6. Annual Maintenance Plan: Thrilled with the results, the customer requested an annual maintenance service. We agreed to return annually to redo the cleaning, maintaining the patio’s beautiful look.

Transformation

The improvement was amazing. The patio, once overrun by black lichen stains, was restored to its original color and beauty. The customer was thrilled with the outcome, noting a major upgrade in the appearance and usability of their patio area.

Client Testimonial

“We couldn’t be more pleased with the outcome! The patio is spotless, and we can use our patio just like before. The team from Mr Clever Clean was professional and efficient, delivering exceptional service. We’ve already arranged for them to come back annually to keep our patio pristine. We strongly recommend them to others!” – Satisfied Customer

Conclusion

This experience exemplifies Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By applying state-of-the-art technology and solutions, we are able to rejuvenate patios and more to their best condition. Our focus on excellent results and happy clients delivers outstanding outcomes every time.