Introduction

At Mr Clever Clean, we focus on tackling the toughest exterior cleaning projects across the United Kingdom. Recently, a property owner approached us in Abingdon-on-Thames with a persistent black lichen infestation on their patio. The lichen had covered up the natural look of the patio, making the patio dull and unappealing. Despite their efforts with a domestic jet wash from B&Q, the customer was unable to remove the lichen and had felt discouraged. This case study details how we brought back their patio to its original beauty.

Obstacles Faced

• Black Lichen Infestation: The patio was plagued with stubborn black lichen stains, completely masking its original color.
• Ineffective DIY Efforts: The customer had spent many hours using a domestic jet wash, which only left streaks and could not eliminate the stains.

Solution

Upon being contacted, we immediately conducted a detailed evaluation to understand the scale of the cleaning required and formulate an effective cleaning strategy. Here’s a explanation of our process:

1. Initial Site Survey: We visited the customer’s property to assess the severity of the lichen infestation and evaluate the challenges involved. We provided a thorough explanation of our method and provided a quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a agreed date for the customer. On the day of the service, we prepared our commercial-grade pressure washer and a 21-inch flat surface cleaner to guarantee a deep clean.

3. Commercial Pressure Washing: Using our powerful equipment, we started the cleaning process. The advanced cleaner effectively cut through the dirt and took off most of the black lichen staining, reviving much of the patio’s natural look.

4. Application of Soft Wash Solution: After the preliminary cleaning, we applied a soft wash solution designed to inhibit new lichen formation. This important stage keeps organic contaminants at bay, ensuring a longer-lasting clean.

5. Final Inspection and Customer Sign-Off: Upon finishing the project, we encouraged the customer to inspect the patio. They were very pleased with the results and did not identify any areas needing further attention. The customer approved the results, sharing their happiness with the results.

6. Annual Maintenance Plan: Impressed with the results, the customer requested an annual maintenance service. We agreed to return annually to perform a maintenance wash, preserving the patio’s spotless appearance.

Outcome

The change was remarkable. The patio, once plagued by black lichen stains, was returned to its bright, clean appearance. The customer was delighted with the outcome, noting a noticeable difference in the look and functionality of their patio area.

Client Testimonial

“The results are fantastic—we’re so happy! The patio has been completely transformed, and we can now relax outside comfortably. The team from Mr Clever Clean was skilled and dedicated, delivering exactly what we needed. We’ve already scheduled annual visits to keep our patio looking its best. Their service is truly unmatched!” – Satisfied Customer

Final Thoughts

This project exemplifies Mr Clever Clean’s specialization in dealing with stubborn outdoor stains. By using advanced equipment and specialized solutions, we can restore any outdoor space to their best condition. Our dedication to top-notch service ensures outstanding outcomes every time.