Case Study Summary

At Mr Clever Clean, we focus on providing efficient and thorough exterior cleaning services across the Warrington area. Recently, a homeowner approached us with gutters clogged with debris. This report details how we cleared their gutter blockages using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Issues Encountered

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being called, we performed a detailed inspection to understand the level of clogging and determine the ideal cleaning strategy. We then provided the customer with a detailed proposal and pricing breakdown, which the customer agreed to. Here’s a step-by-step overview of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly examining the sections above the conservatory and the patio. We explained our innovative cleaning approach, and offered a pricing estimate, which the customer accepted.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our high-powered SkyVac vacuum system with carbon fiber poles, we were able to safely clean the high gutters above the conservatory, eliminating the need for ladder work. The powerful vacuum safely extracted all moss, weeds, and organic debris, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and check that everything was done properly.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is a useful addition to compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After finishing the work, we asked the customer to inspect the gutters. They were delighted with the results and the clear and functional gutters. The customer gave us their approval, sharing their approval of our service.

Outcome

The gutters, previously clogged and overflowing, were brought back to optimal condition. The SkyVac system removed the blockages with ease, safeguarding the property against water-related issues. The customer was delighted by the outcome and pleased with the high-tech solution.

Customer Review

“We couldn’t be happier with the outcome! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was skilled, fast, and had advanced tools. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s skill in managing difficult gutter issues. By applying advanced tools and methods, we were able to restore full functionality to the gutter system. Our dedication to delivering exceptional results ensures outstanding outcomes every time.