Case Study Summary

At Mr Clever Clean, we focus on providing quality and timely exterior cleaning services across the Trowbridge area. Recently, a homeowner approached us with severely blocked gutters. This report details how we resolved their gutter issues using our state-of-the-art SkyVac technology, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, leading to overflow issues in wet weather.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, thinking standard ladders wouldn’t be able to reach.

Cleaning Process

Upon being contacted, we conducted a thorough assessment to assess the extent of the blockage and select the best approach for removal. We then offered a clear plan with a cost outline, which the customer accepted. Here’s a detailed breakdown of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly assessing the problem spots near the conservatory and patio. We introduced our SkyVac system, and offered a pricing estimate, which the customer approved.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to safely clean the high gutters above the conservatory, without the need for ladders. The powerful vacuum cleared out all blockages, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we performed a detailed check of the gutters using a SkyVac-mounted camera. This allowed the customer to see the results for themselves and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is great for compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After finishing the work, we encouraged the customer to review the results. They were pleased with the restored gutters and the restored condition of their gutters. The customer gave us their approval, sharing their approval of our service.

Transformation

The gutters, that had been full and leaking, were cleared and fully functional. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and pleased with the high-tech solution.

Client Testimonial

“We’re thrilled with the results! Our gutters are now perfectly clean, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was courteous, thorough, and well-equipped. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s skill in managing difficult gutter issues. By using high-powered equipment and smart techniques, we were able to ensure proper drainage and prevent potential water damage. Our commitment to quality and customer satisfaction ensures outstanding outcomes every time.