Introduction

At Mr Clever Clean, we focus on providing quality and timely exterior cleaning services across the Sutton in Ashfield area. Recently, a client approached us with severely blocked gutters. This case study details how we cleared their gutter blockages using our high-powered SkyVac equipment, ensuring their property stayed safe from water damage.

Problems Identified

• Blocked Gutters: The gutters were heavily obstructed with organic material, hindering proper water flow during rainfall.

• Water Overflow: The overflow was worse over the conservatory and around the rear doors, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was unsure how to reach the high gutters, believing it was too difficult to clean them using traditional ladder methods.

Cleaning Process

Upon being called, we conducted a thorough assessment to assess the extent of the blockage and determine the ideal cleaning strategy. We then presented a detailed quote and work plan, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly examining the sections above the conservatory and the patio. We introduced our SkyVac system, and shared a detailed quotation, which the customer agreed to.

2. Scheduling and Preparation: We scheduled the cleaning at a suitable date for the customer. On the day of service, we prepared our SkyVac technology and tools.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to access and clean hard-to-reach gutters, avoiding ladder-related risks. The high-powered suction cleared out all blockages, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to verify the results and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is suitable for composting. The customer chose to add it to their compost pile.

6. Final Inspection and Customer Sign-Off: After finishing the work, we encouraged the customer to review the results. They were very happy with the clean gutters and the clear and functional gutters. The customer signed off on the work, sharing their approval of our service.

Results

The gutters, that had been full and leaking, were fully restored to working order. The SkyVac system quickly cleared out the debris, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Review

“The results are fantastic—we’re so pleased! Our gutters are now fully functional, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was courteous, thorough, and well-equipped. Their work was outstanding—we recommend them to anyone!” – Satisfied Customer

Project Summary

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By using high-powered equipment and smart techniques, we were able to ensure proper drainage and prevent potential water damage. Our commitment to quality and customer satisfaction delivers top-notch results consistently.