Introduction

At Mr Clever Clean, we are committed to offering quality and timely exterior cleaning services across the New Malden area. Recently, a homeowner approached us with significant gutter blockages. This report details how we resolved their gutter issues using our state-of-the-art SkyVac technology, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were full of moss, weeds, and built-up debris, hindering proper water flow during rainfall.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, thinking standard ladders wouldn’t be able to reach.

Solution

Upon being contacted, we performed a detailed inspection to understand the level of clogging and determine the ideal cleaning strategy. We then provided the customer with a detailed proposal and pricing breakdown, which the customer accepted. Here’s a summary of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly focusing on the conservatory roof and patio area. We explained our innovative cleaning approach, and gave a cost proposal, which the customer agreed to.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our SkyVac system featuring durable carbon fiber poles, we were able to reach and clear gutters above the conservatory without ladders, avoiding ladder-related risks. The powerful vacuum safely extracted all moss, weeds, and organic debris, ensuring complete gutter cleaning.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a remote camera rigged to the SkyVac. This allowed the customer to see the results for themselves and ensure that their gutters were fully cleared.

5. Debris Collection and Composting: We gave the customer the choice to keep the organic material collected from the gutters, as it is a useful addition to compost. The customer opted to keep it for composting.

6. Final Inspection and Customer Sign-Off: After finishing the work, we invited the customer to look over the work. They were very happy with the clean gutters and the clear and functional gutters. The customer signed off on the work, expressing their satisfaction.

Results

The gutters, once blocked and spilling over, were brought back to optimal condition. The SkyVac system quickly cleared out the debris, helping avoid future water damage to the conservatory and patio. The customer was extremely satisfied with the service and impressed by the SkyVac technology.

Customer Review

“The results are fantastic—we’re so pleased! Our gutters are now fully functional, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project exemplifies Mr Clever Clean’s skill in managing difficult gutter issues. By using high-powered equipment and smart techniques, we were able to ensure proper drainage and prevent potential water damage. Our dedication to delivering exceptional results guarantees superior results on every project.