Case Study Summary

At Mr Clever Clean, we specialize in delivering efficient and thorough exterior cleaning services across the Maidenhead area. Recently, a client approached us with gutters clogged with debris. This report details how we resolved their gutter issues using our advanced SkyVac system, making sure the customer’s property was protected from water damage.

Problems Identified

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, causing drainage problems during rain.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, resulting in splashes on doors and puddles near the base.

• Access Issues: The customer was unsure how to reach the high gutters, thinking standard ladders wouldn’t be able to reach.

Cleaning Process

Upon being called, we carried out a comprehensive evaluation to evaluate the gutter condition and identify the most suitable cleaning method. We then provided the customer with a detailed proposal and pricing breakdown, which the customer accepted. Here’s a summary of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly assessing the problem spots near the conservatory and patio. We explained our innovative cleaning approach, and gave a cost proposal, which the customer accepted.

2. Scheduling and Preparation: We arranged the cleaning appointment to fit the customer’s schedule. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to reach and clear gutters above the conservatory without ladders, avoiding ladder-related risks. The powerful vacuum safely extracted all moss, weeds, and organic debris, guaranteeing the gutters were thoroughly cleaned.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a SkyVac-mounted camera. This allowed the customer to confirm the cleaning quality and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is a useful addition to compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After completing the project, we invited the customer to look over the work. They were delighted with the results and the clear and functional gutters. The customer approved the project, expressing their satisfaction.

Results

The gutters, previously clogged and overflowing, were cleared and fully functional. The SkyVac system eliminated all obstructions, preventing further water damage to the conservatory roof and patio area. The customer was delighted by the outcome and the innovative cleaning approach.

Customer Review

“We’re thrilled with the results! Our gutters are now completely clear, and we are relieved to know there won’t be any overflow issues. The team from Mr Clever Clean was professional, efficient, and used innovative equipment. We highly recommend their services!” – Satisfied Customer

Conclusion

This project demonstrates Mr Clever Clean’s skill in managing difficult gutter issues. By employing cutting-edge technology and innovative approaches, we were able to ensure proper drainage and prevent potential water damage. Our dedication to delivering exceptional results guarantees superior results on every project.