Introduction

At Mr Clever Clean, we are committed to offering quality and timely exterior cleaning services across the Hamilton area. Recently, a property owner approached us with gutters clogged with debris. This case study details how we resolved their gutter issues using our advanced SkyVac system, making sure the customer’s property was protected from water damage.

Challenges Faced

• Blocked Gutters: The gutters were severely clogged with moss, weeds, and accumulated grime, causing drainage problems during rain.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, leading to water splashing onto the doors and collecting at the base.

• Access Issues: The customer was concerned about accessing the gutters above the conservatory, believing it was too difficult to clean them using traditional ladder methods.

Our Approach

Upon being reached out to, we performed a detailed inspection to assess the extent of the blockage and select the best approach for removal. We then presented a detailed quote and work plan, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We checked the clogged gutters and any overflow areas, particularly focusing on the conservatory roof and patio area. We discussed our advanced cleaning method, and shared a detailed quotation, which the customer approved.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we set up our SkyVac system and other necessary equipment.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to reach and clear gutters above the conservatory without ladders, eliminating the need for ladder work. The high-powered suction safely extracted all moss, weeds, and organic debris, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we conducted a final review of the gutters using a camera attached to the SkyVac system. This allowed the customer to confirm the cleaning quality and be assured of a job well done.

5. Debris Collection and Composting: We offered the customer the option to compost the collected debris, as it is suitable for composting. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After completing the project, we asked the customer to inspect the gutters. They were very happy with the clean gutters and the newly cleaned gutter system. The customer gave us their approval, expressing their satisfaction.

Transformation

The gutters, that had been full and leaking, were fully restored to working order. The SkyVac system eliminated all obstructions, helping avoid future water damage to the conservatory and patio. The customer was delighted by the outcome and the innovative cleaning approach.

Customer Feedback

“We couldn’t be happier with the outcome! Our gutters are now fully functional, and we no longer have to worry about water spilling over and damaging our property. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Final Thoughts

This project demonstrates Mr Clever Clean’s expertise in handling challenging gutter cleaning projects. By using high-powered equipment and smart techniques, we were able to restore full functionality to the gutter system. Our commitment to quality and customer satisfaction delivers top-notch results consistently.