Case Study Summary

At Mr Clever Clean, we focus on providing top-notch and reliable exterior cleaning services across the Great Malvern area. Recently, a homeowner approached us with gutters clogged with debris. This report details how we resolved their gutter issues using our state-of-the-art SkyVac technology, safeguarding their home against potential water issues.

Problems Identified

• Blocked Gutters: The gutters were heavily obstructed with organic material, leading to overflow issues in wet weather.

• Water Overflow: The overflow was particularly severe above the conservatory roof and at the rear of the house, causing water to spill onto doorways and pool at the foundation.

• Access Issues: The customer was worried about cleaning the gutters above the conservatory, doubting that conventional ladders would provide access.

Our Approach

Upon being called, we performed a detailed inspection to understand the level of clogging and identify the most suitable cleaning method. We then offered a clear plan with a cost outline, which the customer approved. Here’s a summary of our process:

1. Initial Site Survey: We reviewed the areas of blockage and overflow, particularly focusing on the conservatory roof and patio area. We explained our innovative cleaning approach, and gave a cost proposal, which the customer approved.

2. Scheduling and Preparation: We set up a convenient date for the cleaning. On the day of service, we assembled the SkyVac system and safety gear.

3. SkyVac Gutter Cleaning: Utilizing our advanced SkyVac and lightweight poles, we were able to safely clean the high gutters above the conservatory, avoiding ladder-related risks. The high-powered suction safely extracted all moss, weeds, and organic debris, leaving the gutters completely clear.

4. Inspection with Remote Camera: After cleaning, we carried out a thorough inspection of the gutters using a SkyVac-mounted camera. This allowed the customer to verify the results and check that everything was done properly.

5. Debris Collection and Composting: We let the customer decide whether to keep the debris for composting, as it is great for compost. The customer decided to use it for their compost heap.

6. Final Inspection and Customer Sign-Off: After finishing the work, we asked the customer to inspect the gutters. They were pleased with the restored gutters and the newly cleaned gutter system. The customer approved the project, sharing their approval of our service.

Outcome

The gutters, previously clogged and overflowing, were fully restored to working order. The SkyVac system quickly cleared out the debris, helping avoid future water damage to the conservatory and patio. The customer was very happy with the results and the innovative cleaning approach.

Client Testimonial

“We’re thrilled with the results! Our gutters are now completely clear, and we can rest assured that water won’t cause damage. The team from Mr Clever Clean was courteous, thorough, and well-equipped. We’ll definitely use them again!” – Satisfied Customer

Conclusion

This project highlights Mr Clever Clean’s skill in managing difficult gutter issues. By using high-powered equipment and smart techniques, we were able to restore full functionality to the gutter system. Our focus on outstanding service and client satisfaction guarantees superior results on every project.